Support

We're here to help you stay compliant and manage your properties with confidence.

Contact Us

For questions, feedback, or assistance with your account, reach out to our support team:

support@damagedoc.com

Response Times

We aim to respond to all support inquiries within one business day. For urgent compliance-related questions, please include "URGENT" in your subject line and we will prioritize your request.

Common Help Topics

Security Deposit Compliance

Understanding your state's deposit limits, holding requirements, interest obligations, and return deadlines.

Inspections

Scheduling move-in and move-out inspections, uploading photos, and documenting property condition.

Property Management

Setting up properties and units, managing leases, and organizing your portfolio.

Documents and Reports

Generating deposit receipts, banking disclosures, disposition letters, and compliance reports.

Account Issues

If you are experiencing trouble logging in, need to update your account information, or have billing questions, please email us at support@damagedoc.com with your account email address and a description of the issue.